Today was a long day, there were a lot of little human resource (HR) issues to deal with. Most of them minor things. My day started with an inservice in one department to discuss professional behavior and the importance of treating our patients and other members of the healthcare team respectfully. There were two complaints last week in this department that we used as "case studies" to see how they could have been handled differently.
However there was one HR issue in particular that I can't shake. I am struggling with balancing compassion and adhering to policy. As a nurse, as a women, as a public health professional I want to help this staff member. They have valid points but as a Director if I make allowances this time, don't I have to do the same for everyone else? As a leader, I know I can't make an allowance for them. We met as a leadership team to discuss this event so I know I have the necessary support but it will break my heart tomorrow to tell them I can't allow them to do what they want. Things are complicated and everything isn't black or white. The scenarios are unique and the challenges that are hard to describe. But we make a decision based on the information we have at the time and let's hope its for the best.
On a very different note, its raining here. We are actually having a thunderstorm. Who knew.
Keep Smiling
